TiviMate EPG Not Updating? Here’s How to Fix It

TiviMate is clean, fast, and one of the best IPTV players out there — but when the EPG (TV guide) isn’t updating, it kills the experience.

You open the app, your channels load fine, but… no guide data. Blank rows. No program info. Just a dead grid.

Let’s fix that.

🔍 Why EPG Isn’t Updating in TiviMate

This usually comes down to one of five things:

The EPG source is missing or incorrectly linked
Your IPTV provider’s EPG file is outdated or offline
You’re using M3U login instead of Xtream Codes, which loads limited EPG
TiviMate cache is stuck and not refreshing data
The playlist was added without syncing EPG from the start

Good news? Most of these are easy to fix.

✅ Step 1: Use Xtream Codes Login (Not Just M3U)

If you logged in using a long M3U link, TiviMate often won’t auto-load EPG correctly. Xtream Codes login is better.

How to do it:

Open TiviMate > Add Playlist
Choose Xtream Codes login
Enter:
- Server URL (e.g., http://yourprovider.com:8080)
- Username
- Password

TiviMate will auto-pull both channels and EPG from the source.

Not all IPTV providers offer Xtream login. That’s why many users switch to ones that do — like smarters-pro.net, iptvsmarters-pro.net, or iptv-smarterspro.org. All three support full EPG syncing via Xtream Codes.

✅ Step 2: Refresh EPG Manually

If you’re already using Xtream login, try a manual refresh:

Open TiviMate
Go to Settings > EPG
Click Update EPG
Wait for it to sync — may take a few minutes depending on playlist size

Once complete, go back to Live TV and see if the guide appears.

✅ Step 3: Remove and Re-add the Playlist

Sometimes the EPG doesn’t update because it was never linked correctly in the first place. Quickest fix? Remove the playlist and re-add it clean.

Settings > Playlist > Remove
Add again using Xtream login
Let it sync channels + EPG

This clears up cached EPG files that can sometimes get stuck.

✅ Step 4: Check with Your Provider

Not all EPG problems are on your end. Sometimes the provider’s EPG server is just down or not syncing.

Quick test:

Ask your provider if they’re having EPG issues
Or try loading the same login on a second app (like IPTV Smarters) to check if the guide works there

If EPG is missing across all apps, the problem is upstream — not TiviMate.

Again, this is why it helps using a provider that sends both M3U + Xtream formats and keeps the EPG maintained.
If you need one, check:

✅ Step 5: Use External EPG XML Source (Advanced)

If your provider doesn’t supply a guide or it’s broken, you can load a third-party XML URL.

Go to:

Settings > EPG > Source
Add external XML URL manually
Refresh EPG

These are harder to find and not always reliable — but they can fill the gap temporarily.

Tip: TiviMate doesn’t support zipped .gz EPG files — use .xml only.

✅ Step 6: Reboot and Clear Cache

TiviMate sometimes holds onto old EPG files even after updates.

Force stop the app
Clear cache (not data)
Reboot your device
Reopen TiviMate and re-sync the guide

✅ Final Recap

Problem	Fix
EPG missing after setup	Use Xtream Codes instead of M3U
Guide stuck or blank	Update EPG manually
Playlist old or broken	Remove and re-add playlist
Guide missing everywhere	Contact provider
Still blank	Try external XML or switch provider

Final Thoughts

No EPG doesn’t mean your IPTV is broken — it just means something didn’t sync right.
TiviMate works best with the right login format, clean setup, and a provider that keeps their guide files updated.

If you’re still stuck after trying all this, it’s probably time to test a new login from a provider that gives working EPG by default:

👉 smarters-pro.net
👉 iptvsmarters-pro.net
👉 iptv-smarterspro.org

All three are compatible with TiviMate and include working EPG, full VOD, and stable live channels.